Frequently Asked Questions
Everything you need to know about your Syna Store experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments via Klarna and Afterpay.
Can I change or cancel my order?
Once an order is placed, it is processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team.
Are your materials sustainably sourced?
Yes, at Syna Store, we are committed to ethical fashion. We use organic cotton, recycled polyester, and partner only with factories that adhere to fair labor standards.