Returns & Exchanges
At Syna Store, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Log into your Syna Store account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
- 3.Attach the Shipping Label
Download and print the prepaid return shipping label from your email and securely affix it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy until your refund is processed within 5-7 business days.